What control panel will I be provided with?
All our shared hosting packages come with the most popular control panel for Linux hosting - cPanel.
How long will it take to setup my account?
The setup of your account will be completed right after the purchase. Usually, the whole procedure takes а few minutes to verify the order and set up the new account.
Will you assist me with transferring my website to you?
If you already have a website and would like to move it to your hosting account with us, we will gladly assist you with the whole migration, including all website’s files and database, completely free of charge. Once the transfer is completed, we will provide you with information on the required DNS change for your domain name. In order to request a website transfer, please submit a support ticket from your Client Area with us.
Will I have one-click autoinstaller included in my account?
Yes, all of our shared hosting packages come with Softaculous and you can easily install any supported application in seconds.
Can I use my hosting packages for hosting email accounts?
Once you have purchased your hosting package, you will be able to create unlimited number of email accounts for your domain name(s). The email accounts can be created and managed from your cPanel > Mail > Email Accounts.
Do you offer any spam protection for my emails?
We are glad to inform you that all of our shared hosting packages are equipped with a spam protection for the email accounts associated with the service completely free of charge. The protection is powered by one of the most popular and effective solutions - SpamExperts.
Will I experience downtime often?
We offer 99.99 percent uptime. This means that your website will virtually always be available.
How good is your support team?
Our support team at Black Hosting Solution is on genius level, which means they will be able to quickly and effectively troubleshoot just about any problem that you will face.
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